1. Personal Information Collection
We will collect various information from you when you want to place an order on the web.
The collected information is not limited to personal information, including: title, name, gender, date of birth, email, address, shipping address, phone number, fax, payment details, expenses card payment details or bank account details.
We will use the information you have provided to process your order, provide the services and information requested through the website and at your request. Furthermore, we will use such information to manage your account; verify and execute transactions online, audit data downloads from the web; improve site layout and content and tailor it to users; identify visitors to the web, study demographics, send information including product and service information, if you do not show signs of refusal. If you do not wish to receive any of our marketing communications, you may opt-out at any time.
Online payments will be processed by our International Network agents. You only give us or the Agent or the website information that is accurate and not misleading and must notify us of any changes.
Your order details are managed by logging into your account on the web. Here you will see your order details, received and sent products, and email, bank and newsletter details that you set to long-term follow-up. You undertake to keep your personal data confidential and not to disclose it to third parties. We do not accept any responsibility for the misuse of the password if this is not our fault.
Other regulations on personal information
We may use your personal information for market research. Details will be hidden and used only for statistics. You may refuse to participate at any time. Any responses to surveys or polls that we need you to do will not be passed on to third parties.
We will continue to anonymize user data on the website and use it for a variety of purposes, including determining the user's location and using certain aspects of the website or the link contained in an email. to the user and make such anonymized data available to a third party publisher. However, this data is not personally identifiable.
Third Partners and Affiliates
The customer behavior tracking system used by us on the Display Advertising channel (for example, Customer Remarketing, reporting on customer demographics, customer preferences with Google Analytics tool...) may collect information such as age, gender, interests and number of interactions with the number of times the ad appears.
With the ad settings feature, users or customers can choose to opt out of Google Analytics' customer behavior tracking and choose how the Display Ads channel appears on Google.
We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information. When we collect data on the web, we collect your personal details on a secure server. We use a firewall for the server. When collecting electronic payment card details, we use encryption using Secure Socket Layer (SSL). When we cannot guarantee 100% security, SSL makes it difficult for hackers to decrypt your information. You should not send us your full credit or debit card details unencrypted. We maintain physical and electronic safeguards in connection with the collection, storage and disclosure of your information. Our secure procedures mean that we may sometimes require identification before disclosing personal information to you.
We advise you not to give your payment details to anyone by e-mail, we are not responsible for any loss you may incur in exchanging information. customers via the internet or email.
You absolutely do not use any program, tool or other form to interfere with the system or change the data structure. It is strictly forbidden to distribute, propagate or encourage any activities to interfere, destroy or infiltrate the data of the website system. Any violation will be stripped of all rights and will be prosecuted before the law if necessary.
All transaction information will be kept confidential, but in case of request by law enforcement, we will be forced to provide this information to law enforcement agencies.
The terms, conditions and contents of this website are governed by the laws of Vietnam and reviewed by the courts of Vietnam.
4. Customer benefits
You have the right to request access to your personal data, have the right to ask us to correct errors in your data at no cost. You have the right at any time to request that we stop using your personal data for marketing purposes.
a) Purpose and scope of personal information collection:
The personal information of members can be used by us for the following lawful purposes:
- Used to confirm order when customers want to buy any products on the website
- Used in sending announcements, implementing advertising and PR programs for new services used on the website
Provide service information by email,
Used to analyze consumer trends of customers, for the purpose of building new services, or improving old services.
Used to contact members when we investigate customer information, organize promotions, exchange ideas and information on rating boards, comments.
Used to answer customers' questions: we will reply to members by email, phone, or send a letter to the member's address, when the member has questions.
b) Information storage time:
- We will store the Personal Information provided by the Customer on our internal systems during the course of providing services to the Customer or until the purpose of collection is fulfilled or when the Customer has Request to cancel the information provided.
c) Other provisions
If the Company needs to collect more information, the Company will consult the User before doing so.
Seller information on the website is to serve the purchase and sale between Seller and Buyer. If you need technical help in checking, updating, adjusting or canceling, Seller can send an email request to: firstname.lastname@example.org.
d) Mechanism for receiving and resolving customer complaints when personal information is used for the wrong purpose or scope
When discovering that their personal information is used for the wrong purpose or scope, the user has the right to send a complaint email to email@example.com with information and evidence related to this. The company is committed to responding immediately within 24 hours to agree with the User on a solution.