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Frequently asked questions
Smarthiz's CDP solution aims to bring advanced customer care and management features to small and medium businesses.
Your customer data is secured to the highest standards. All personally identifiable data (phone numbers, emails, specific addresses...) is protected with the highest degree of thorough encryption, without a single party (even the development team) and service operations) may have access to these encrypted data in addition to you.
Smarthiz supports businesses to integrate popular customer communication channels such as Facebook, zalo, web, and mobile applications.
You can manage multi-channel customer information on a common system, segmenting customers to have appropriate marketing and sales programs.